Can't find your answer here? Email info@rayanandcolimited.co.uk and we'll reply within one business day.
Standard UK retail orders are typically dispatched within one working day and arrive within 2–5 working days after dispatch. Wholesale lead-times depend on quantity and are confirmed at the point of order.
Yes. We supply wholesale quantities to retailers, boutiques and business buyers. Please contact us with the categories and volumes you're interested in and we'll respond within one business day.
All checkout is processed securely by Stripe, which accepts major debit and credit cards including Visa, Mastercard and American Express, as well as Apple Pay and Google Pay where supported.
Yes. Send us an enquiry via the contact page and include your business name and estimated volume. We'll reply with trade terms tailored to your requirement.
Yes. Please see our Refund Policy for full details, including timescales and eligibility.
Email us at info@rayanandcolimited.co.uk or call +44 7511 077852. We aim to reply to all enquiries within one business day.
Yes. RAYAN & CO LIMITED is a private limited company registered in England & Wales under company number 15724527.
Our primary market is the United Kingdom. For international enquiries, please contact us to confirm feasibility and cost.
You'll receive an instant email confirmation from Stripe followed by an order confirmation from us. Once dispatched, you'll receive tracking information where applicable.
Yes. Every item is inspected against our internal specification before it leaves us. Wholesale consignments also include product documentation.
You may cancel an order before it has been dispatched. Once dispatched, our Refund Policy applies.
Yes — our Textile Sample Pack at £49 is designed exactly for this purpose.
Absolutely. VAT-compliant invoices are issued for all orders. Please contact us if you need any additional information.
Retail purchases have no minimum. Wholesale MOQs vary by product line and are confirmed at the enquiry stage.
All payments are processed by Stripe, a PCI-DSS Level 1 certified global payments provider. We never see or store your card details.
We'll always try. Contact us as soon as possible and, if the order has not yet been dispatched, we can usually accommodate changes.
Please email us within 48 hours of delivery with photos. We'll arrange a replacement or refund in line with our Refund Policy.
Yes — independent boutiques make up a significant proportion of our wholesale customer base.
Yes. Please see our Privacy Policy for full details on how we handle personal data in line with UK GDPR.
Send us an enquiry via the contact page and we'll follow up with the information needed to set up your trade account.
